Compare Virtual Phone Systems
Compare Virtual Phone Systems in detail, that offer both Flat Rate and Usage Based Plans.
You can also compare Virtual Phone Systems that offer strictly usage based plans.
Rank |
#1 |
#2 |
#3 |
#4 |
#5 |
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| Provider
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RingCentral |
VirtualPBX |
PhoneBooth
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Phone.com
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Nextiva |
| Overall Rating |
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| Free Trial |
30 Days |
30 Days |
none |
30 Days |
30 Days |
| BBB Rating | A+ | A+ | A+ | A | A- |
| Detailed Review |
RingCentral Review |
VirtualPBX Review |
PhoneBooth Review |
Phone.com Review |
Nextiva Review |
Office Based Plans |
RingCentral |
VirtualPBX |
PhoneBooth |
Phone.com |
Nextiva |
| Pricing(per user) | RingCentral Office: 1-3: $39.99/mo/user 4-19: $29.99/mo/user 20-99: $21.99/mo/user 100+: $19.99/mo/user |
Flat Rate Plans: 1-3: $32.99/mo/user 4-9: $22.99/mo/user 10-19: $20.99/mo/user 20-49: $18.99/mo/user 50+: $18.99/mo/user |
$20/mo/user | Phone.com Business: $24.99/mo/user |
Nextiva Office: 1-3: $34.95/mo/user 4-7: $24.95/mo/user 8+: $21.95/mo/user |
| Included Minutes (flat rate based) |
Unlimited local/long distance 1,000 toll-free /mo on all plans Add unlimited toll free minutes $5/mo |
Unlimited local/long distance 1,000 toll-free /mo on all plans |
Unlimited local/long distance zero toll free |
Unlimited/Unlimited on all plans |
Unlimited local/long distance zero toll-free /mo on all plans |
| Overage Minutes (flat rate plans) |
additional toll free minutes: 3.9¢ if not on unlimited |
additional toll free minutes: 3.9¢ | all toll free minutes: 2.9¢ | no charge for toll free or local/long distance | all toll free minutes: 2.5¢ |
| Included Incoming Lines | RingCentral Office: each plan comes with 1 toll free or local main company number, 1 toll free or local fax number , and a local number per user |
Flat Rate Plans: 2: in any combination of local and toll free |
2 local | Phone.com Business 1 local, toll free OR global |
Nextiva Office: 1 User: 1 local, 1 toll free, 1 fax 4 User: 4 local, 1 toll free, 1 fax 8 User: 8 local, 1 toll free, 1 fax |
| Cost for Additional Incoming Lines | RingCentral Office: $24.99/ea/mo | Flat Rate Plans: $5/ea/mo | $1/mo | Phone.com Business: $4.99 ea/mo |
Nextiva Office: 1 User: $34.95/line 4 User: $24.95/line 8 User: $21.95/line |
| :Extensions | RingCentral Office: unlimited on all plans |
Flat Rate Plans: 1 extension per user additional extensions $24.99/mo |
Unlimited | Phone.com Business: Unlimited |
Nextiva Office: Unlimited |
| VoIP Phone Activation/Shipping | $18.95 for 1-3 devices $24.97 for 4-7 devices $29.95 for 8-10 devices |
one-time shipping & handling fee of $12.99 per device | No Charge for Activation and Free Shipping for a limited time! | Activation Waved via Freeactv Free Shipping per device |
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Usage Based Plans |
RingCentral |
VirtualPBX |
PhoneBooth |
Phone.com |
Nextiva |
| Pricing | RingCentral Mobile: Pro: $8.29/mo* $9.89/monthly ProPlus: $16.29/mo* $19.99/monthly ProBusiness: $23.29/mo* $29.99/monthly ProUnlimited: $31.29/mo* $39.99/monthly *if pre-paid annually |
VirtualPBX Usage-Based: VPBX-300: $7.99/mo* $9.99/monthly VPBX-1000: $19.99/mo* $24.99/monthly VPBX-UNLIMITED: $29.99/mo* $37.99/monthly *if pre-paid annually |
Free for 1st 200 minutes Free product is inbound calling only |
Unlimited: $24.99/user 300: $14.99/mo 700: $27.30/mo 2200: $77.00/mo 2500: $85/mo 5000: $165/m 10000: $310/mo Pay-as-you-go: 4.9¢/min |
Connect 100: $8.95/mo* $12.95/monthly Connect 500: $19.95/mo* $24.95/monthly Connect Unlimited: $69.95/mo *if pre-paid annually |
| Included Minutes (usage based) |
Pro: 300 ProPlus: 1,000 ProBusiness: Unlimited local/1000 toll free ProUnlimited: Unlimited/Unlimited |
VPBX-300: 300 VPBX-1000: 1,000 VPBX-UNLIMITED: unlimited |
200 | 300 700 2,200 2,500 5,000 10,000 |
Connect 100: 100/month Connect 500: 500/month Connect Unlimited: unlimited |
| Overage Minutes (usage based) |
Pro: 4.9¢ ProPlus: 4.4¢ ProBusiness: 4.2¢ ProUnlimited: n/c |
VPBX-300: 4.9¢ VPBX-1000: 4.4¢ VPBX-UNLIMITED: 3.9¢ if over fair use policy |
3¢ | 4.9¢ | Connect 100: 4.5¢ Connect 500: 4.5¢ Connect Unlimited: unlimited |
| Included Incoming Lines | RingCentral Mobile: 1 on all plans |
Usage Based Plans: 2 on all plans |
1 local | 1 | Usage Based Plans: 1 on all plans |
| Cost for Additional Incoming Lines | Usage Based Plans: $4.99 ea/mo | Usage Based Plans: $5 ea/mo | N/A | $4.99 ea/month | Usage Based Plans: $4.95/mo |
| :Extensions | RingCentral Mobile: Pro: 10 ProPlus: Unlimited ProBusiness: Unlimited ProUnlimited: Unlimited $2.99/mo for additional virtual extensions |
Usage Based Plans: Unlimited on all plans |
unlimited |
Unlimited on all plans |
Usage Based Plans: Connect 100: 10 Connect 500: 20 Connect Unlimited: 100 |
Features |
RingCentral |
VirtualPBX |
PhoneBooth |
Phone.com |
Nextiva |
| True 800 Number Fee | RingCentral Mobile Pro: $15 all other plans including RingCentral Office plans are FREE |
$25 | $1 | FREE with Coupon Code: “FREE800″ |
Free |
| Vanity 800 Number Fee | $30 | $25 | They don’t provide Vanity numbers. Can purchase from Vanity provider and port to Phonebooth. | FREE with Coupon Code: "FreeVanity" |
They don’t provide Vanity Numbers at this time. |
| 800 Number Transfer Fee | FREE | $25 | FREE | FREE |
$19.95 |
| Local Number Transfer Fee | Free if they support the area code | $25 | FREE | FREE |
$9.95 |
| Customer Service | 24×7 (out-sourced – improving) |
24×7 (in-house – excellent) |
24×7 (in-house excellent) |
24×7 (in-house – good) |
6am – 6pm Phoenix, AZ USA time – with a service after hours to provide 24/7 support |
RingCentral |
VirtualPBX |
PhoneBooth |
Phone.com |
Nextiva |
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| No Setup/Activation Fee |  |
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| International Virtual Number |  |
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| Queuing: |
(highly sophisticated hunt group) |
True ACD Queueing |
(simple hunt group) |
(hunt group) |
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| Call From Web Click to Call |
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| Internet Fax | |
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| Conference Calling | |
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| Call Screening | |
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| Call Forwarding | |
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| Message Alerts | |
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| Voicemail to Email | |
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Free voice to text transcription |
option to transcribe voicemail to text for easy reading in noisy places. |
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| Dial by Name Directory |
costs $4.99/mo for Professional Plan |
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| Answering Rules/After Hours | |
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RingCentral |
VirtualPBX |
PhoneBooth |
Phone.com |
Nextiva |
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