World Wide Workforce: Using A Small Business VoIP System to Manage a Global Team

Virtual Phone System Reviews

Once upon a time, office work could only be done in the office. Now, with the advent of mobile and cloud technologies, the office has expanded to include anywhere with internet access. Small business owners can now tap into a talent pool spanning the entire world. But, to quote Spiderman, with great power comes great responsibility. Remote workforces are fantastically freeing when used correctly, but they do come with their own set of problems. Just look at Yahoo’s CEO, Marissa… Continue Reading

Why Should I Use a Virtual PBX for my Business?

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The telephone first saw the light of day way back in the 1800s. After 160 years and counting, callers are definitely due for an upgrade. If you are setting up a new business, therefore, you should consider a virtual PBX. What is a Virtual PBX? “Virtual PBX” stands for virtual private branch exchange. Almost every business has some type of PBX, which connects phones, modems, and fax lines within a business to outside providers. A virtual PBX connects phones, fax… Continue Reading

How to Fix VoIP Problems

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VoIP has huge advantages over traditional phone lines, especially for businesses. No wonder, then, than so many business owners are flocking to VoIP. But VoIP, like any other communication mechanism, can present some challenges. Anyone who has experienced robotic, crackly Skype calls can tell you that. If you find yourself facing VoIP problems, these may sound familiar:   Lost Calls: Customers or colleagues tell you they called, but you never received any communication. Dropped Calls: The call ends suddenly during… Continue Reading

New Unlimited Voice to Text from Grasshopper

Grasshopper recently announced its newest feature—Unlimited Voice to Text. This Voice to Text feature will let you stay connected even if you can’t listen to your voicemail. It will take your voicemail and transcribe it into an email, allowing you to read the transcription of your voicemail on your phone or your computer anytime without having to listen to it. So noisy places or situations aren’t a problem anymore! The new Unlimited Voice to Text feature is available to all… Continue Reading

Is Your Current Business Phone System Holding Your Business Back?

Just like many small businesses today, we get caught up in the hustle and bustle of each day, and many times forget to stand back and take a look at the larger picture. A question we have for you … “Is your current business phone system holding your business back?”  or “lack of a real business phone system, holding your business back?”  Think about those questions for a minute, and read on. Even though you may have a great website,… Continue Reading