Numbers Don’t Lie: Impressive Stats on the VoIP Industry

VoIP Statistics

VoIP is hands-down the best communication option for businesses. It offers a level of service and professionalism that can only be had for a huge chunk of change normally. Naturally, business owners are taking note of this, and the VoIP industry is therefore exploding like your credit card bill after holiday season. Here are some stats that reveal just how much the VoIP industry is taking over the communication business. Pretty soon, we may all be making our calls over… Continue Reading

Conference Calling Made Easy

Conference Calling Made Easy

You are in the office, your construction manager is at the building site and your client is out of the country. Decisions need to be made, deadlines need to be met, time is money and you need to speak with all of them ASAP! There is only one efficient way to get all the parties involved at once, and on the same page – and that will involve a conference call! Conference calling has become a way of life for… Continue Reading

What is a SoftPhone?

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A softphone is a software program for making telephone calls over the internet using your computer, rather than dedicated hardware and phone lines. A softphone functions as a telephone by using voice over IP (VoIP) technology, and your computer network. Using a headset or a hand-held device, and the numbers on the keyboard to dial, a computer with soft phone software will perform the full range of telephone features available through traditional systems, including teleconferencing and call forwarding. Softphones characteristically… Continue Reading

What is a Virtual Calling Card?

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Display your company phone number when calling from your cell phone! Imagine you are a start-up business and that you work from home. You use your home phone line to make business calls. Suddenly, you have turned your home phone into your business phone and all outgoing calls show your home phone number. In the past, many of you have used calling cards to keep customers from knowing that you are calling from your home number. Wouldn’t it be great… Continue Reading

Click-To-Call Equals Customer Satisfaction & Conversion Success

Maybe you are debating about adding a Click-to-Call button to your website, and whether the feature is something you really need. So take a step back and put yourself in your customer’s seat for a minute.  What if you were browsing through your own website, and you had a simple question about a product or service you are very interested in purchasing.  You don’t want to wait a day or two for an email response, and picking up the phone… Continue Reading