Best Virtual PBX Providers 2018: Compare Prices, Reviews & Deals

Professional Virtual PBX Plans

In the grid below you will find providers that offer Professional Plans (based on minutes used per month).
You can also get a detailed comparison of Virtual Phone Systems that offer Office plans with flat billing per User, per month.


 

RingCentral

VirtualPBX

Phone.com

Grasshopper

Nextiva Connect

FreedomVoice

eVoice

Professional Plans
Our Rating
Customer Rating
BBB Rating

A+

A+

A+

A+

A-

B+

NONE

Detailed ReviewRead ReviewRead ReviewRead ReviewRead ReviewRead ReviewRead ReviewRead Review
Pricing Per MonthPro: $9.99
ProPlus: $19.99
ProBusiness: $24.99
VPBX-300: $7.99*
VPBX-1000: $19.99*
VPBX-UNLIMITED: $29.99*
*if paid annually
300: $9.99
700: $27.30
2200: $77.00
2500: $85.00
5000: $165
10000: $310
Pay-as-you-go: 4.9¢/min
Pay as Go: $12
Ramp: $24
Grow: $49
Max: $199
Connect 100: $8.95/mo*
Connect 500: $19.95/mo*
Connect Unlimited: $69.95/mo
*if pre-paid annually
Start: $9.95/mo
Edge: $24.95/mo
Suite: $59.95/mo
Pro: $9.95/mo
SOHO: $19.95/mo
Small Business: 29.95/mo
Free Trial30 Day Free Trial30 Day Free Trial30 Day Free Trial30 Day Free Trial30 Day Free Trial30 Day Free Trial30 Day Free Trial
Included MinutesPro: 300
ProPlus: 1,000
ProBusiness: 2,000
VPBX-300: 300
VPBX-1000: 1,000
VPBX-UNLIMITED: 5,000
300
700
2,200
2,500
5,000
10,000
Pay as you go: none
Ramp: 500
Grow: 2,000
Max: 10,000
Connect 100: 100
Connect 500: 500
Connect Unlimited: unlimited
Start: 300
Edge: 1,000
Suite: 2,500
Pro: 300
SOHO: 500
Small Business: 1,000
100 additional w/each extension added
Overage MinutesPro: 4.9¢
ProPlus: 4.4¢
ProBusiness: 4.2¢
VPBX-300: 4.9¢
VPBX-1000: 4.4¢
VPBX-UNLIMITED: 3.9¢ (if over fair use policy)
4.9¢4.5¢ Start: 4.9¢
Edge: 4.5¢
Suite: 3.9¢
Pro: 5.9¢
SOHO: 4.9¢
Small Business: 3.9¢
RingCentral Office VirtualPBX Office Phone.com Grasshopper Nextiva Connect FreedomVoice eVoice
Included Phone Numbers1 per plan2: in any combination of local and toll free1 Local, Toll Free or GlobalPay as Go: 1
Ramp: 1
Grow: 2
Max: 3
112 max
Cost for Additional Phone Numbers
(per month)
$4.99 each$5 each$4.99$5 each$4.95 each$5.00 each for Toll Free
$10.00 each for Local Numbers
Not Available
ExtensionsPro: 2
ProPlus: 5
ProBusiness: 10
$2.99/mo for additional virtual extensions
unlimited on all plansunlimitedunlimitedConnect 100: 10
Connect 500: 20
Connect Unlimited: 100
Start: 10
Edge: 25
Suite: 100
Pro: 2
SOHO: 3
Small Business: 5
Advanced Features RingCentral Office VirtualPBX Office Phone.com Grasshopper Nextiva Connect FreedomVoice eVoice
Mobile Appyesyesyesyesyesno
Service Level Agreementyesnonononono
Server Locations212232
Fully Redundant Networkyesyesyesyesyesyes
Features RingCentral Office VirtualPBX Office Phone.com Grasshopper Nextiva Connect FreedomVoice eVoice
True 800 Number FeeFREE$25 one timeFREE with coupon "Free800"$15FREE$30FREE
Vanity Number Fee$30 one time$25 one timeFREE with coupon "FreeVanity"$30Not available$30 $30
Toll Free Number Transfer FeeFREE$25FREE$30$19.95$30FREE
Local Number Transfer FeeFREE$25FREE$30$9.95$30FREE
Features RingCentral Office VirtualPBX Office Phone.com Grasshopper Nextiva Connect FreedomVoice eVoice
Customer Service24×7
(out-sourced – good)
24×7
(in-house – excellent)
24×7
(in-house – good)
24×7
(good)
6am – 6pm Phoenix,
AZ USA time –
with a service after hours
to provide 24/7 support
Monday-Friday 6:00 a.m. – 6:00 p.m. PST
(Poor)
24×7
(improved US based)
No Setup/Activation Feeyesyesyesyesyesyesyes
International Virtual Numbernoyesyesnononono
Queuingyes
Sophisticated Hunt Group
yes
True ACD
yes
Hunt Group
yes
Hunt Group
yesyesno
Call From Web
Click to Call
yesnoyesnonoyesyes
Conference Callingyesyesyesyesyesyesyes
Call Screeningyesyesyesyesyesyesyes
Call Forwardingyesyesyesyesyesyesyes
Message Alertsyesyesyesyesyesyesyes
Voicemail to Emailyesyesyesyesyesyesyes
Dial by Name Directoryyesyesyesyesyesyesyes
Answering Rules/After Hoursyesyesyesyesyesyesyes
RingCentral Office VirtualPBX Office Phone.com Grasshopper Nextiva Connect FreedomVoice eVoice
Our Rating
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There are many options for people nowadays for them to get the best PBX service provider. If they want savings in their PBX, there’s always an option for people for that. If you’re one of the people who want to get the best PBX but doesn’t want to host one’s own, then a Virtual PBX provider should be the best option to pick.

This article will be the best guideline that people can use when they want to get the best VoIP providers today. The data below has been analyzed by virtual PBX experts and will offer people the VoIP information they need to choose the right provider.

Virtual PBX may also be referred to as Hosted PBX, and this is the platform that can deliver you the office phone PBX features that you need without the necessary equipment. It’s okay that you might have difficulty understanding the terms here, but just go with the article, and you’ll eventually realize the needed information about Virtual PBX and how the service can help people today in their businesses.

The Best Virtual PBX Solutions Available In The Market Today

People can choose the best PBX and IP today, and they can easily find the best ones because of the numerous options available now. PBX Phone solutions will one of the best ways that people can use to cut down costs in the business. But what is a Virtual PBX?

Virtual PBX is a type of hosted PBX. This virtual PBX may refer to the traditional PBX hosts that you find, or they can also refer to the Cloud PBXs that people can just buy in a computer store. The term PBX refers to the system of a business that enables its communication system to route the calls and manage the various office phone extensions. PBX can refer to software systems, hardware systems, or hardware and software systems that help one improve their communication.

There are numerous types of PBX available today. Along with hosted PBXs or what people refer as virtual PBX, there are also IP PBXs and the good old traditional PBXs that can help you. The conventional PBXs your a get today are that machinery with large pieces that would require an office and manual operation, as well as a person who can do on-site maintenance. But that’s not worthy discussing in thie article here.

Before you decide to get a virtual PBX in your business, consider first assessing the number of your phones in your business and other factors to know if this particular phone system is the right one for your business operations.

Overview of Virtual PBX

In the description above, we may be able to understand that a virtual PBX is a term used for a variety of a hosted PBX. What the “hosted” term in the title means is that the PBX is running through the channel of a VoIP service provider. The great thing about owning a virtual PBX is that you don’t have to install big machines to your office just to get the full benefits of an operating PBX. This happens because there is a VoIP service provider that does the big work for the Virtual PBX. The VoIP service provider who owns the actual operations is the one that manages the entire PBX hardware system. With this kind of set-up, you don’t have to buy any hardware or operate one. This can then help people save money and then help business owners buy additional equipment for the business.

How To Pick The Best Virtual PBX Providers

There are many factors people should consider when looking for the best virtual PBX for your company. The first good factor that helps people choose Virtual PBX is how easy it is to install. The good thing about going for a virtual PBX provider is that people will not require the services of a professional just to get the benefits of an actual PBX. The virtual PBX you choose should be easy to install. If the Virtual PBX you’re about to install is hard enough to set up, then you should reconsider looking for an alternative provider. What good is a PBX if you’re not able to appreciate how easy it is to install?

The second factor you should also consider when picking the right virtual PBX for you is how cheap it is. Virtual PBXs are already cheap in themselves, but among the available Virtual PBXs you have, there will still be those that are even more affordable. Some of the best providers that offer this affordability are Vonage, which right now offers some of the more outstanding and affordable virtual PBX solutions for any business problem. Any business can rely on Vonage to make sure that the communication system in the industry will not take up a lot of the budget of the company.

The next thing people should consider when they’re about to get a Virtual PBX is whether the account comes with a phone service. Not all PBX will be able to offer a package that is in sync with a phone service provider. Always go for the provider that can already put the phone service as part of the package. It’s also imperative that people pick a business VoIP account if they have more than one telephone system in their company.

People should also factor in the complete set of features that are made available in the Virtual PBX. Some of the more popular features you should look for your Virtual PBX provider are the ability to put music on hold, the ability to initiate an Auto Attendant, Voicemail ability and Faxing abilities When you are picking for the virtual box you need, always find out from reliable authorities if the features offered by the company are up to your standards.

It’s also good to pick the Virtual PBX that can give you a voicemail feature, as well as Unlimited Extensions and Dial-By-Name Directory feature. There’s also a way that PBXs can have a custom greeting, and having that in your Virtual PBX will be a welcome addition.

The Full Benefits of Virtual PBX

We already outlined above some of the basic advantages of using a PBX, but let us elaborate them here. The good reason that people and businesses go for a Virtual PBX instead of a real one is budget relief. With no equipment cost, a virtual PBX can provide off-site assistance to companies who want to be compact and less attached to equipment.

It’s also one big advantage for virtual PBX users that the service platform is highly flexible and scalable. This means that whether the individual or company needs the PBX for a small number of people or a bigger one, it still can offer the same quality communication solutions. The enterprise features and abilities to make international calls that are dramatically cheap are also some of the fundamental reasons that Virtual PBXs are irresistible to companies.

Conclusion

With this guide, it would be now easy for you to know the factors, benefits, advantages, and definition of what a Virtual PBX is. With the guide above, you can now make an enlightened decision on which Virtual PBX provider in the market will offer you the best solutions.