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CloudPhone Review


Product: Hosted PBX
Type: Cloud

Reviewed by:
on: June 15, 2018
Entry Price: $12.00/month

CloudPhone Review Summary

CloudPhone is a virtual phone system aimed at growing small businesses that want to show a more professional image to the world. It takes advantage of VoIP technology to provide you with advanced features that are typically found in phone systems used by large enterprises, all at an affordable cost. As a business virtual phone system, CloudPhone isn’t intended to replace your current landline or mobile phone service. Instead, it works by intelligently routing calls from your CloudPhone number to any phone of your choice.

Why you should try CloudPhone!

    Virtual Phone Numbers

CloudPhone lets you choose between getting a local number in an area code of your choice or a toll-free number for your virtual phone service. You can also have multiple numbers tied to your account.

    Two-Way Business SMS

Many of today’s consumers prefer communicating by text message rather than by calling. This is why CloudPhone supports two-way text messaging, allowing you to use your business number to communicate by SMS. Depending on your service plan, you get 200, 1,000 or unlimited text messages per month.

    Inbound Fax

You can receive faxes with your virtual phone number. Each fax you get is sent to directly to your email as a PDF attachment. You can also view all received faxes by logging into your account management portal.

    Outgoing Calls

While CloudPhone is mainly a service to receive calls, it also supports making outbound calls from your virtual business phone number. You can place outgoing calls from the mobile app or the web-based management console on a PC. Calls to the US, Canada and Mexico are included in your calling plan minutes. You can make calls to international destinations at low per-minute rates.

Simple, Honest and Affordable Pricing

CloudPhone offers three different plans at affordable prices. Each plan includes over 20 professional phone features like intelligent call routing, call screening, call recording, conference calling, faxing and voicemail. Here is an overview of the plans available:

Basic – $12 per month

    1 virtual phone number (toll-free or local) and 3 extensions
    1 virtual receptionist menu
    Pay-per-use rate for calling: $0.05 per minute
    200 text messages per month

Plus – $24 per month

    2 virtual phone numbers (toll-free or local) and 7 extensions
    2 virtual receptionist menus
    1,000 calling minutes per month
    1,000 text messages per month

Pro – Currently on special at $24 per month

    5 virtual phone numbers (toll-free or local) and unlimited extensions
    4 virtual receptionist menus
    4,000 calling minutes per month
    4,000 text messages per month

CloudPhone Review Summary

CloudPhone is one of the best virtual phone systems in the industry. If you run a fast-growing startup or small business and want a virtual phone service that is simple to use, yet affordable, CloudPhone is a solid option. As it works with your existing hardware, there’s no need to buy separate VoIP phones. Three different service plans are available depending on how many virtual phone numbers, extensions and calling minutes your business needs. All plans have a low monthly rate and there are no extra service charges, taxes or other hidden fees added.

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Rebecca Mercado

Rebecca Mercado is a reviewer for VirtualPhoneSystemReviews.com. She has worked in the tech world for a number of years with ISPs before coming to VPSR. When she isn't blogging about technology, you can find her catching up on latest software or taking long walks with her dog Mavis.

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