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magicJack for BUSINESS Review

magicJack for BUSINESS

Product: magicJack for BUSINESS
Type: VoIP Solutions

Rating:

Reviewed by:
on: August 10, 2017

Entry Price:$14.99/month

magicJack for BUSINESS Review Summary

MagicJack for Business is one of the most affordable VoIP solutions catered towards small to medium-sized businesses. Offering a wide range of professional features at a fraction of the cost of a traditional landline, magicJack for Business makes VoIP technology and its benefits accessible to all types of companies.

Plans and Pricing

Home and Office – $14.99/month for the first line and $9.99 for each additional line thereafter
Premium – to be announced (targeted release date of August/September 2016)

Features

3-Way Calling
Voicemail
Call Waiting
Caller ID
Unlimited Calling in the US and Canada
e911 Service
Conference Bridge
24/7 Dedicated Phone Support
Music on Hold
Do Not Disturb
Enhanced Call Forwarding
Caller ID Blocking
Call Transfer
Extension Dialing

Pros and Cons

Pros
Easy and simple setup
Reliable, 99.999% uptime
Scalable
24/7 Customer support
Cancel anytime

Cons
Mobile app not included in base plan
Lacks standard features offered by most service providers

Likes

Easy setup and use -Setup takes only 10 minutes if the instructions (provided on the provider’s website) are correctly followed.

24/7 Customer service – In case you run into some issues, you can reach a team member who can assist you. magicJack has stepped up their customer servic by now offering a 24/7 customer support center. Their team is 100% based in the US, which ensures that customers can get help whenever they need it. Their support team can be reached by calling 1-888-657-6282 or by sending an email to mjbizcare@magicjack.com.

No contracts – Unlike other business VoIP plans, magicJack for Business won’t tie you to any annual contract. Their plans are offered on a month-to-month rate, and you can cancel anytime you want.

Flat rate plan – Because plans come at a flat monthly rate, businesses can say goodbye to confusing phone bills and other add-on fees. Customers can expect clear and predictable billing.

Dislikes

Mobile app not offered in the Home and Office plan – Since the mobile app is not included in the base plan (and is currently listed under the Premium plan), users won’t be able to take their phone service with them. This can be inconvenient for small businesses and remote workers.

Base plan lacks some standard phone features – Features such as call logs and auto attendant are offered by most VoIP providers as a standard features. However, magicJack does not provide these in their base Home and Office plan, and are currently available only under the Premium plan.

Bottom Line

An affordable, easy and reliable VoIP phone solution, magicJack for BUSINESS is a perfect match for small to mid-sized businesses, as well as those who are just getting started. Their promise of 99.99% uptime and range of phone features give businesses the ability to be productive and competitive.

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Rebecca Mercado

Rebecca Mercado is a reviewer for VirtualPhoneSystemReviews.com. She has worked in the tech world for a number of years with ISPs before coming to VPSR. When she isn't blogging about technology, you can find her catching up on latest software or taking long walks with her dog Mavis.

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