“Hello, you have reached the most boring business voicemail ever. Please leave a message.” Typical, right? Voicemail is not generally considered exciting. But with RingCentral, voicemail actually deserves a second look.
RingCentral’s comprehensive voicemail system is helpful every step of the way. From recording the perfect greeting to organizing your inbox, they’ve got it all figured out.
Greet Them Right
One of the many advantages of VoIP is the ability to present a polished auto-attendant voicemail system with multiple extensions. Such a system is perfect for making your business seem big and successful, but it can be a pain to set up without the proper guidance. That’s why RingCentral gives you all the tools you need to create an automated system worthy of a Fortune 500 company.
Recorded Messages: It can be taxing to record lots of menu options yourself, and it doesn’t sound especially professional. Through RingCentral, you can circumvent the issue by hiring a professional voiceover artist through Snap Recordings. With prices starting at $50, the service hardly breaks the bank, and it can save you a lot of time and hassle (not to mention give you an impeccable recording).
You can choose your own voice professional online after listening to samples of their work. Said smooth-voiced expert can record your whole prepared script, including the initial greeting, menu options, informational recordings, and announcements to be played during hold. You can even order recordings in Spanish, French, and Italian by native speakers. Simply send over the script, sit back, and wait for your highly professional recording to arrive.
Music: RingCentral has over 500 songs to choose from for hold music, so you can find the perfect piece to placate waiting customers. Different departments can be assigned different music on hold as well, so customers being transferred between departments will get to hear something new.
Once you’ve got your spiffy new voice menu set up, it’s time to start managing your voicemail. One easy way to do this is with RingCentral’s Voicemail-to-Email service. Voicemail-to-Email, which comes free with all RingCentral plans, can convert any audio message into an email for more convenient processing. No need to take notes while listening to voicemails – it’s all right there in your email inbox. These messages are also easy to forward on to employees who can respond appropriately.
Visual Voicemail is yet another way RingCentral helps you manage your messages. Access it using your VoIP phone, your computer, or the RingCentral app – whatever is most convenient. The system is built to allow you to access both voicemails and virtual faxes for maximum efficiency.
The mailbox displays the name of the caller, along with the message length and the time of the call. You can delete unwanted messages with one swipe or call back with a simple click. You can also prioritize which messages you need to respond to immediately and which ones can wait. With a system like this, coupled with Voicemail-to-Email, you’ll never have messages piling up in your inbox again.
Professional automated menu recording? Check. Easy-to-manage voicemail organization system? Double check. Now all you need is an advanced team of robots that can manage your entire business for you. Unfortunately, you may have to wait a few more years for that one.
To learn more about RingCentral’s other great features, be sure to read our full RingCentral Review.