The Dangers of VoIP Toll Fraud

VoIP Fraud

Computers have hackers. Phones have toll fraud. Yes, there are mean people out there who can hack into your VoIP system and use it to make ridiculously expensive calls. Toll fraud has been going on ever since the invention of the telephone, and it reportedly sucks up nearly $5 billion a year – over double the annual cost of credit fraud.* Here’s how this tricky scam works – and how you can prevent it. What Is Toll Fraud? Toll fraud… Continue Reading

How Much Bandwidth Does VoIP Need?

VoIP Bandwidth

Do you know what VoIP stands for? No, not Very Outstandingly Important Phone, although that would be pretty great. VoIP stands for Voice Over Internet Protocol. Internet is literally VoIP’s middle name, and a strong internet connection is the most important part of good VoIP function. These days, large bandwidth allotments are available for businesses through most major internet providers. You might need one if you want to upgrade your phone system to VoIP. Making sure that you have a… Continue Reading

The VoIP Call Center: A Welcome Change

Helpdesk Hotline Operators Show Call Center

Traditional call centers are downright unpleasant. There are a million dropped calls, masses of confusing equipment, and exorbitant costs involved. VoIP call centers offer up a whole new world of possibility to business owners. With top-of-the-line technology coupled with drastically reduced expenses, VoIP call centers are the way to go for businesses both big and small. Why VoIP? There are tons of reasons why VoIP is the best option for call centers. No Steep Phone Bills: VoIP calling is much… Continue Reading

Phone.com Phones: VoIP Equipment Straight from the Provider

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Virtual PBX providers generally don’t sell phones, but Phone.com is an exception. Like a cell phone provider, Phone.com discounts its phones (and adapters) for new customers, so it is an excellent choice if you need to stock up on VoIP equipment. To make the deal even sweeter, Phone.com offers free shipping on all of its equipment. Unfortunately, the Phone.com website doesn’t include a review of its wares. Which is why we wrote this article. Here you will find what others… Continue Reading

VirtualPBX Announces NEW Plans, Pricing, and FREE Phones

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Today, VirtualPBX came out with all new plans and pricing for both their usage-based and flat-rate plans. Two of the biggest changes include unlimited minutes on their new VPBX-Unlimited plan for usage-based customers and Free phones on all plans if you pay annually. Some of the other changes include: 2 Phone Numbers with ALL Plans Free Call Recording Free Conference Bridges for Each Extension Owner No more activation fee when you purchase phones Decreased per minute rates on overage minutes… Continue Reading