We just finished our Review of FreedomVoice. Make sure you check it out for all the details.
We find it a great provider for those looking to be able to customize a virtual pbx to their specific needs. If you have specific requirements that you are having a hard time finding a match for with other virtual pbx providers, then you may want to take a look at FreedomVoice. As FreedomVoice states, there isn’t any customization feature that’s too small or too big for then.
FreedomVoice however may not be a good fit for those that are just looking for a well-rounded virtual pbx system with one flat monthly fee. Some of the features that you will find standard with the other virtual pbx providers, you may end up paying extra for with FreedomVoice. Also if you are going to need a local number along with your toll free number, it will cost you an additional $10/month over the plan price you select. With FreedomVoice you get one toll free number standard with any plan, then to add additional toll free lines is $5/month/each and to add local numbers it is $10/month/each.
FreedomVoice is now a single-leg billed system for all calls within the U.S. This means you will only pay for the time the customer is actually connected to you, not for the incoming leg to the pbx. The one exception to this are calls placed in Canada to a Canadian number – these are still billed via the 2-leg method.